Quality & Compliance
Trust is built on more than great products, it comes from consistent quality, sustainable practices, and recognised certifications. At The Soap Factory, we make sure your products don’t just perform well, but also meet the highest standards for safety, sustainability, and compliance.
Our Commitment to Quality and Compliance
Quality Systems
- Quality-certified since 1998 – proven systems for production, traceability, and batch control.
- BioGro Certified (Licence 5789) – New Zealand’s leading organic certification, ensuring genuine natural integrity.
- Batch records – every run documented for full traceability.
- Testing & stability – physical checks, microbiological testing, and stability validation available.
Sustainability & Responsibility
- RSPO Mass Balance Palm Oil – sustainable palm oil bases in white and translucent options.
- Waterless formats – solid body, hair, and cleansing bars to reduce water and packaging use.
- Packaging choices – recyclable wraps, cartons, and reduced-pack formats.
- Local sourcing – prioritising New Zealand suppliers where possible to lower our footprint.
Claims & Compliance Support
We’ll help you position your products with accuracy and confidence:
- Sulphate-free, paraben-free, vegan, palm-free, and cruelty-free options.
- Allergen and ingredient guidance.
- INCI listings and ingredient documentation.
- SDS and compliance packs for export (AU, NZ, EU, US).
- Labelling advice tailored to your target market.
Why It Matters
- Consumer trust – backed by certifications and transparent sourcing.
- Market access – products meet requirements in key export regions.
- Risk management – traceable, documented, and tested.
- Sustainability – choices that reduce impact while keeping quality high.